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Title
RETAIL OPERATIONS MANAGER
Description
Knowledge & Skills Base:
Practical knowledge in all areas of retailing, particularly selling, customer care, product knowledge, inventory control and visual presentation
Ability to identify and priorities needs, troubleshoot and give practical help, coaching and training of store staff where appropriate
Good practical knowledge of business management and working knowledge of profit and loss
Excellent communication and presentation skills
Well developed management and interpersonal skills
The ability to lead by example
Job Outline:
The Retail Operation's aim is to develop self-motivated, responsible and accountable Shop and Area Managers, leading skilled sales-focused teams. The role of the ROM is to provide leadership, support and advice to the shop management teams. The ROM is essentially responsible for the commercial development of the business. This includes optimizing sales potential, maximizing productivity, promoting awareness of the trading environment and ensuring best retail practices are adopted. In addition, there is a special emphasis on teamwork and good communication with all areas of the business.
Location
Across GCC locations