Key Features & Strengths

The Group has grown successfully in the last 35 years, since its inception in 1973, from a single retail outlet. Today the Group has a multi-brand, multi-national presence across various retail formats.

Key Features:

2008 2011
Retail Space 10 million sq.ft 14 million sq.ft
Countries 10 15
Stores Over 750 Over 1100
Employees 20,000 28,000

Key Strengths:

  • Large and diversified retail formats with anchor stores in major shopping malls
  • Core businesses developed successfully in-house
  • Ability to handle diverse products and market segments
  • Financial strength and efficient supply chain management
  • Decentralized decision making teams with hands-on management capability
  • Competitive global sourcing capabilities
  • State-of-the –art IT systems and solutions with logical infrastructure
  • Cost efficient operations and productive use of resources
  • Strong focus on customer development & retention through a successful loyalty process across Middle East & India
  • Investment in research & development enabling constant innovation
  • Continuous investment in human resource development and training
  • Multi-national, multi-cultural work force with professional skills
  • Largest importer of non-food goods in the Middle East handling over 40,000 containers per annum
  • Consistent CAGR of 35% over the past 3 years