The Group has grown successfully in the last 35 years, since its inception in 1973, from a single retail outlet. Today the Group has a multi-brand, multi-national presence across various retail formats.
Key Features:
| 2008 | 2011 | |
| Retail Space | 10 million sq.ft | 14 million sq.ft |
| Countries | 10 | 15 |
| Stores | Over 750 | Over 1100 |
| Employees | 20,000 | 28,000 |
Key Strengths:
- Large and diversified retail formats with anchor stores in major shopping malls
- Core businesses developed successfully in-house
- Ability to handle diverse products and market segments
- Financial strength and efficient supply chain management
- Decentralized decision making teams with hands-on management capability
- Competitive global sourcing capabilities
- State-of-the –art IT systems and solutions with logical infrastructure
- Cost efficient operations and productive use of resources
- Strong focus on customer development & retention through a successful loyalty process across Middle East & India
- Investment in research & development enabling constant innovation
- Continuous investment in human resource development and training
- Multi-national, multi-cultural work force with professional skills
- Largest importer of non-food goods in the Middle East handling over 40,000 containers per annum
- Consistent CAGR of 35% over the past 3 years

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